SHIPPING & RETURNS

SHIPPING POLICY

Standard Shipping, Hermes 3-5 Days - £1.99

UK delivery. For International orders, please email tasselsclutchbag@gmail.com

 

As they are hand-sewn it may take up to a week before your items are dispatched. We will be sure to get your products to you as soon as possible :) 

RETURN & EXCHANGE POLICY

In the unlikely event of a return, please follow the below instructions: 

 

Please e-mail tasselsclutchbag@gmail.com to cancel the order via email.

 

If you have received your purchase, return requests must be made via e-mail, to tasselsclutchbag@gmail.com within 7 days of receiving your items. Unfortunately, we are unable to offer free returns at this time. As it is your responsibility to ensure the goods arrive back to us, we advise you send your return via a tracked delivery service. 

 

All returned items must not have been used. They must be in a re-saleable condition. Once we have received your items, we will check them and issue a refund if the above has been adhered to. 

 

No postage charges will be refunded, including the original outgoing order. 

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